How Call2kitchen works

A seamless journey from the customer's phone call to your kitchen, allowing your team to focus on food, service and efficiency.

1. Answers every call instantly

During the Friday night rush, you can't answer every call. Our AI assistant picks up on the first ring, speaks naturally, and takes the customer's order perfectly, even in noisy environments.

  • Zero missed calls
  • Natural conversational voice
  • Handles multiple calls at once
Abstract glowing voice soundwaves representing the AI taking orders over the phone

2. Live SMS confirmation on the call

While still on the phone, the customer receives a live text message with their order summary and total. They verbally confirm the details with the AI, ensuring 100% accuracy before the order is placed.

  • Live on-call text messages
  • Verbal order confirmation
  • Zero order mistakes
Happy, smiling person talking joyfully on their smartphone

3. Centralized kitchen dashboard

Orders are instantly forwarded to your personal Call2kitchen platform. Track live orders, update customer wait times in real-time, and manage walk-in orders all from one clean, centralized screen.

  • Live order tracking dashboard
  • Update customer wait times
  • Manage walk-in orders alongside calls
Digital kitchen display system showing order tracking and wait times

Frequently Asked Questions

Everything you need to know about Call2kitchen and how it integrates with your takeaway.

Can the AI handle multiple calls at once?

Yes, our AI assistant can handle an unlimited number of concurrent calls, ensuring you never miss an order during peak times.

What if the customer has a strong accent or background noise?

The AI is trained to understand diverse accents and uses advanced noise-cancellation processing to accurately capture orders even in noisy environments.

How does the kitchen receive the orders?

Orders are instantly forwarded to your centralized kitchen dashboard or can be integrated directly with your existing POS system.

Does it work with my existing phone number?

Yes, you can easily forward your existing phone number to the Call2kitchen AI assistant.

Is there a setup fee or lock-in contract?

No, there are no setup fees and we offer flexible month-to-month plans with no lock-in contracts.