Website Terms of Use

Primidy Services

Last updated: 30 April 2026

These Website Terms of Use govern your access to and use of the Primidy Services website.

By accessing, browsing, or using this website, you agree to these Website Terms of Use. If you do not agree, you should stop using this website.

1. About This Website

This website is owned and operated by Primidy Services.

The website provides general information about our business, AI receptionist services, call handling solutions, appointment booking services, pricing, service features, contact methods, and related content.

The information on this website is provided for general information only and does not constitute legal, financial, technical, business, or professional advice.

2. Use of This Website

You agree to use this website only for lawful and reasonable purposes.

You must not use this website in a way that:

Breaches any law or regulation

Infringes the rights of another person

Interferes with the operation of the website

Attempts to gain unauthorised access to systems

Introduces viruses, malware, or harmful code

Scrapes, copies, or extracts content without permission

Misleads or deceives others

Damages the reputation of Primidy Services

Attempts to reverse engineer website systems or functionality

3. Website Content

We make reasonable efforts to ensure website content is accurate and up to date.

However, we do not guarantee that:

All information is complete

All information is current

All information is free from errors

The website will always be available

The website will be free from viruses or harmful components

The website will meet your specific requirements

We may update, remove, replace, or change website content at any time without notice.

4. No Guarantee of Service Outcomes

Any information on this website about missed calls, business efficiency, automation, revenue opportunities, appointment booking, lead capture, or growth potential is general in nature.

Actual outcomes depend on many factors, including your industry, offer, location, availability, pricing, customer demand, staff follow-up, existing systems, and how the Services are configured.

Nothing on this website guarantees specific results.

5. Intellectual Property

Unless otherwise stated, all content on this website is owned by or licensed to Primidy Services.

This includes:

Text

Branding

Logos

Graphics

Website design

Page layouts

Service descriptions

Images

Icons

Videos

Downloads

Documents

Processes

Copywriting

You must not copy, reproduce, distribute, modify, publish, transmit, sell, exploit, or use website content without our written permission.

You may view and use the website for ordinary personal or business enquiry purposes only.

6. Third-Party Links

This website may contain links to third-party websites, tools, platforms, or resources.

Third-party links are provided for convenience only.

We do not control third-party websites and are not responsible for:

Their content

Their security

Their privacy practices

Their accuracy

Their availability

Any loss caused by using them

You access third-party websites at your own risk.

7. Enquiries and Forms

If you submit an enquiry, form, booking request, or contact request through the website, you agree that the information you provide is accurate and complete.

You must not submit false, misleading, unlawful, abusive, or unauthorised information.

Information submitted through the website will be handled in accordance with our Privacy Policy.

8. Website Availability

We aim to keep the website available and functioning properly.

However, the website may be unavailable from time to time due to:

Maintenance

Updates

Technical issues

Hosting failures

Cyber incidents

Internet disruptions

Third-party platform issues

Events outside our control

We are not liable for loss caused by website downtime, errors, or interruptions.

9. Security

You must not attempt to interfere with the security or functionality of this website.

This includes attempting to:

Access restricted areas

Probe or scan vulnerabilities

Bypass security measures

Upload malicious code

Interfere with servers or networks

Overload or disrupt the website

Use bots or automated tools without permission

We may restrict or block access if suspicious activity is detected.

10. Limitation of Liability

To the maximum extent permitted by law, Primidy Services is not liable for any loss, damage, cost, expense, claim, or liability arising from your use of this website.

This includes:

Loss from relying on website information

Website downtime

Website errors

Third-party links

Security incidents

Lost business opportunities

Indirect or consequential loss

Nothing in these Website Terms excludes rights that cannot be excluded under Australian Consumer Law.

11. Privacy

Your use of this website may involve the collection of personal information.

Personal information is handled in accordance with our Privacy Policy.